Customer Service Excellence

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Level

Customer Service Excellence

NCC Home Learning
Logo NCC Home Learning

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Description

Customer Service Excellence


The objectives of the course are to understand excellent service and why it is important, define service excellence, identify what customers want, devise a plan for service excellence, deliver a service excellence project, monitor and assess the effectiveness of the plan and maintain service excellence in your organisation.

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Customer Service Excellence


The objectives of the course are to understand excellent service and why it is important, define service excellence, identify what customers want, devise a plan for service excellence, deliver a service excellence project, monitor and assess the effectiveness of the plan and maintain service excellence in your organisation.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.