Customer Service Intermediate Apprenticeship

Level

Customer Service Intermediate Apprenticeship

Kingston Maurward College
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Starting dates and places

There are no known starting dates for this product.

Description

A Customer Service Apprenticeship will give you a wide range of skills to help you deal with any situation in a customer service environment. To complete your apprenticeship you will have training at your place of work.

Course Content

The qualification in Customer Service comprises a wide range of units for you to choose from including gaining skills and preparing for your customers, providing good customer service, giving a positive impression of your organisation, dealing with customer queries and resolving complaints.

The Apprenticeship programme offers a great way to gain vocational training, qualifications and a wage at the same time.
The programme is a three−way partnership between yo…

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

A Customer Service Apprenticeship will give you a wide range of skills to help you deal with any situation in a customer service environment. To complete your apprenticeship you will have training at your place of work.

Course Content

The qualification in Customer Service comprises a wide range of units for you to choose from including gaining skills and preparing for your customers, providing good customer service, giving a positive impression of your organisation, dealing with customer queries and resolving complaints.

The Apprenticeship programme offers a great way to gain vocational training, qualifications and a wage at the same time.
The programme is a three−way partnership between you, your employer and your training provider.

Entry Requirements

Available to young persons aged between 16−24 who are leaving or have left full−time education.
Before the start of the training programme, candidates will need to find a company which is happy to employ a trainee or already have a job in a customer service environment.

Next Dates

Flexible - please contact us for further details

Price

While you are on an Apprenticeship, your employer pays you a salary and supports you whilst you undertake your training.

The National Apprenticeship Service will pay the costs of your training depending on your age.

Age

National Apprenticeship Service contribution

16 -18

up to 100%

19 - 24

up to 50%

25 +

Contribution for specified places

Minimum Age : 16 Maximum Age : 24

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.