Alternatives for Telephone Technique

Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Telephone Technique" by GBC Learning & Development. We hope we helped you to continue your search for training information.

Customer Care - Incoming and Outgoing Calls

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This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. …

Telephone Techniques - Incoming & Outgoing Calls

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This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help del…

Outgoing Calls - Maximising Effectiveness

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This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sa…

Managing Challenging Behaviours

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Businesses / organisations are learning the importance of having employees who are capable of handling a range of difficult and challenging…

Call Centre - Achieving Best Practice

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This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Thro…

Project Management - Cadence methodology

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The Cadence no-nonsense project management seminar is to provide for a practical and simple to handle project management methodology! Caden…

1 Day Getting Appointments Over the Phone Course

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This 1 day ‘Successful Selling Over the Telephone’ course is aimed to help Participants who are responsible for contacting potential new cu…

Networking For Success

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How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know i…

Masterclass in Handling Incoming Telephone Calls - Half Day (pm)

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This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then b…

Gaining Commitment on the Telephone

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This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing tech…

Dealing with Incoming Calls Positively

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The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This …

Call Centre Achieving Best Practice

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This course will give operatives greater confidence when taking incoming calls and develop consistent telephone 'etiquette' when answering,…

Think Before You Speak (1 day course)

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Think Before You Speak™ Key Outcomes and Benefits The Think Before You Speak™ verbal communication course, provides practical skills to ena…

Assertiveness Skills

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The art of confident communication1 Day - Non Residential The ability to respond confidently and assertively is a key business skill. Asser…

Telephone techniques

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Maximising Your Impact Over The Telephone Who Should Attend And Why The workshop provides participants with the skills necessary to handle …