Think Before You Speak (1 day course)

Think Before You Speak™

Key Outcomes and Benefits

The Think Before You Speak™ verbal communication course, provides practical skills to enable you to speak with conviction when you are questioned or challenged:

Confident – you know that you will be able to handle any question or challenge that comes your way.

Clear – you structure responses that are easy to understand and credible every time.

Concise – you get to the point quickly and say what you need to say efficiently.

Course Overview

This is a one-day course. It’s a highly practical day focused on mastering the skills that have the greatest impact on your ability to respond effectively in the moment, every time:

The Initial Response (buying yourself time) – accepting the question, clarifying meanings and intent.

The Full Response – a deceptively simple but extremely powerful framework for responding credibly every time.

2, 3 and 4 Part Structures – the power of three to structure ideas – and how to deviate to alternatives as necessary.

Adding Colour – using anecdotes, stories and examples to expand your points.

Dealing With Complexity (appearing to ‘blag it!’) – combining approaches and strategies in situations requiring more complex explanations.

Short & Sharp – adapting when you only have a few seconds to give your response.