1 Day Getting Appointments Over the Phone Course
- Total time
1 Day Getting Appointments Over the Phone Course
Provider rating:
Starting dates and places
ATA (Asset Training Academy) Ltd offers this product as a default in the following regions: Birmingham, Leeds, Liverpool, London, Manchester
Description
This 1 day ‘Successful Selling Over the Telephone’ course is aimed to help Participants who are responsible for contacting potential new customers / or receiving calls, and closing the sale.
This course will help participants to understand the importance of establishing rapport quickly and how to develop an effective hook to engage their potential customers in longer conversations. It will also help develop a key suite of skills and techniques to engage others more effectively and move towards more positive outcomes from conducted calls.
Predominantly for those in either a B2B or B2C selling relationship, it tackles some of the hard topics – such as keeping a ‘positive mindset’, ‘handling reje…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This 1 day ‘Successful Selling Over the Telephone’ course is
aimed to help Participants who are responsible for contacting
potential new customers / or receiving calls, and closing the
sale.
This course will help participants to understand the importance of
establishing rapport quickly and how to develop an effective hook
to engage their potential customers in longer conversations. It
will also help develop a key suite of skills and techniques to
engage others more effectively and move towards more positive
outcomes from conducted calls.
Predominantly for those in either a B2B or B2C selling
relationship, it tackles some of the hard topics – such as keeping
a ‘positive mindset’, ‘handling rejection’, and ‘overcoming
objections’
The course helps to re-affirm the importance of knowledge about the
service / products that your organisation provides; with a view of
being able to clearly articulate the benefits to the customer.
Listening and questioning skills will be practised in order to
enhance capabilities – and ensure that participants quickly build
their confidence.
Stay up-to-date on new reviews
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.