Managing Poor Performance
Starting dates and places
This product does not have fixed starting dates and/or places.
Description
This course is highly interactive and participative with a small group and experienced trainer.
By the end of the course delegates will be able:
- To recognise the impact of poor performance on all elements of the organisation and t…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This course is highly interactive and participative with a small group and experienced trainer.
By the end of the course delegates will be able:
- To recognise the impact of poor performance on all elements of the organisation and the importance of dealing with these
- To understand the key skills required to manage performance - both in raising performance standards and ultimately taking disciplinary action if necessary
- To build confidence in dealing with poor performers through understanding the tools available and legal implications
Introduction and Priority Setting
- What are we going to cover?
- What do I want from the day?
Assessing Performance
- What's my definition of good and bad performance?
- How do I assess it professionally?
Providing Effective Feedback
- How to do it and how not to do it
- Maintaining motivation even with negative feedback
- Improving an individual or team's self-awareness through effective feedback
Setting Objectives
- SMART objectives
- Monitoring performance
- Agreeing guidelines
The Performance Management Review Process
- A straightforward framework
Initiating Disciplinary Action
- What are the key steps in a disciplinary process?
- What's the basic legal procedure?
- How can I improve my disciplinary procedures?
Creating an Action Plan
Conclusion
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.