Training & Coaching Skills for Managers

ProSeminar's Training & Coaching Skills for Managers courses are designed for all those who have responsibility for developing the performance of others through training. It covers not only identifying training needs and selecting appropriate interventions but also the processes and skills involved in designing and delivering short courses and the skills of coaching and on-job training.

Course Membership

• Line managers responsible for developing their own staff.

• Mentors and other professionals (such as IT specialists) whose responsibilities may include training and coaching others.

Course Objectives To help participants to:

• identify training needs and manage appropriate training interventions

• plan and present short courses or group sessions

• design and deliver structured one-to-one on-job training sessions

• manage the coaching process and design specific coaching activities

• evaluate and follow-up training interventions

Course Outline

• Introduction to training & coaching skills for managers

• The learning process

• Training and development – who's responsibility?

• Identifying training needs/distinguishing them from other performance issues

• The range of training interventions:

- courses (accredited and non-accredited; public vs in-house)

- group sessions

- learning packages and e-learning

- structured on-job training

- coaching, assignments and projects

• Designing & delivering a short course or group session

• Designing & delivering a structuring on-job training session

• The coaching process and coaching skills

• Following up training

• Evaluating training – reaction, learning, behaviour, performance

Course Methods

Training & Coaching Skills for Managers is a hands-on practical course which involves a mixture of input, discussion and activity. As part of the process, each participant plans and delivers a short training session and receives feedback.