Alternatives for ITIL Specialist - Service Desk & Incident Mgt
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ITIL V2 Foundation Certificate in IT Service Management
Prerequisites:Staff entering an IT environment who might have day-to-day responsibilities within one or more of the service management disc…
ITIL Release and Control Practitioner (inc exam)
Prerequisites:Foundation Certificate in IT Service Management and at least 1 years experience of working within Release and controlCourse D…
Level 4 NVQ Diploma in Customer Service
This course is aimed at people working in a senior role within an organisation that treats customer service as a priority. DescriptionSuita…
Customer Service, OCR NVQ level 4
Course Code: D0501 Entry Requirements: The OCR Level 4 NVQ in Customer Service is aimed at the candidate working in a senior role within an…
Introductory Certificate in Hospitality Level 1
This course is appropriate for a student interested in working as a junior chef or in a service role within the hospitality industry, but w…
Post-Compulsory PGCE: In-service
The in-service pathway is aimed at those already working within the learning and skills sector, and who wish to gain a teaching qualificati…
Advanced Apprenticeship in Customer Service
This is an 18 month programme and all elements must be completed in order to achieve an Apprenticeship in Customer Service. This Apprentice…
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 100% Funded 16-18, Co Funded 19+
Customer Service (Videos): Exceeding Customer Expectations
Without a cohesive strategy, customer service is just a slogan or platitude. Using a service management model, you can institute a customer…
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- Price completeness: There could be additional costs like study material or lunch costs.
ITIL Foundation
This course is based on the principles of the five core ITIL Service Management books. The course takes the format of a detailed, modular i…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Psychotherapeutic Counselling Level 5 Diploma
A one year programme for those who want to train to become independent practitioners and/or senior counsellors, working in a counselling se…
ITIL V2 Manager's Certificate in IT Service Management - Part 1 Service Support
Prerequisites:The courses will be of benefit to IT professionals who: - hold responsible positions in IT service provision- require a knowl…
Intermediate Apprenticeship in Customer Service
This is a 12 month programme and all elements must be completed in order to achieve an Apprenticeship in Customer Service. This Apprentices…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: Cost: 100% Funded 16-18, 19% Funded 19+
Mathematics Education MA
The MA Mathematics Education is a flexible course designed to provide a theoretical basis for the learning and teaching of mathematics and …
WorldHost: Principles of Customer Service (One Day)
This course is for anyone working within the Service Sector, frontline members of staff or anyone with an interest in gaining a nationally …
WorldHost: Customers with Disabilities (Half Day)
This course is for anyone working within the Service Sector, frontline members of staff or anyone with an interest in gaining a nationally …