Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment
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Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment
Starting dates and places
EEF offers their products as a default in the following regions: Birmingham, Bristol, Cambridge, Cardiff, Coventry, Leeds, Leicester, Liverpool, Manchester, Newcastle, Norwich, Sheffield
Description
This mediation training will give delegates essential guidance on dealing with workplace bullying and harassment and managing conflict.
Mediation has been shown to be a cost-effective way of managing many employment problems. Disputes can be resolved earlier and more informally, allowing managers to stay focused on the business, reducing the risk of losing valuable employees and easing stress at work.
The new ACAS Code of Practice which came into force in April 2009 recommends that organisations consider dealing with conflict involving bullying and harassment under a 'separate procedure' to their normal grievance procedure. In this one-day course on managing conflict, we invite you to cons…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This mediation training will give delegates essential guidance on dealing with workplace bullying and harassment and managing conflict.
Mediation has been shown to be a cost-effective way of managing many employment problems. Disputes can be resolved earlier and more informally, allowing managers to stay focused on the business, reducing the risk of losing valuable employees and easing stress at work.
The new ACAS Code of Practice which came into force in April 2009 recommends that organisations consider dealing with conflict involving bullying and harassment under a 'separate procedure' to their normal grievance procedure. In this one-day course on managing conflict, we invite you to consider what the Code's recommendation means for your organisation, what such a procedure might look like and how mediation fits with it. The course is an ideal introduction to mediation and its role in maintaining dignity at work.
Who should attend the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment course?
This mediation training will be of particular benefit to HR professionals with responsibility for shaping the company's response to employment problems and to those dealing with dignity at work procedures.
What are the benefits of attending Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment training?
Delegates will learn how to:
- develop an appropriate procedure for dealing with bullying and harassment
- advise on the role of mediation and identify where it might be effectively used
- consider and respond to the possible barriers to introducing a workplace mediation scheme
- amend polices and procedures to incorporate mediation
Key topics in the Mediation and Managing Conflict in the Workplace: Focus on Bullying and Harassment course
- The principles of mediation and the processes involved
- How mediation can support your line managers
- The difference between a grievance procedure and mediation
- Building blocks for an effective means of tackling bullying and harassment issues
Audience: HR Professionals
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.