Managing Change Course

This 1 day training course uses practical exercises and an examination of proven Change Management tools and techniques to give you the ability to plan and implement change effectively

This is a highly practical workshop that allows you to consider how any change, large or small, major or minor should be appraised, planned, conducted and evaluated, taking into account both the technical and people elements of the change.

There will be opportunity to take all the learning derived during the training and to apply it to a Change Management Case Study.

By the end of this course you will be able to:

• Define what is meant by “change” and “change management”.
• Understand the context  as to why change requires to take place
• Understand why people embrace or resist change
• Lead people through the change process and manage their resistance to change

Suitability - Who should attend?

This course will benefit anyone who manages, leads, or influences change in the workplace and who has to convince others on the merits of change

Course Content

Manging Change Effectively is designed to cover the following areas:

Introduction to the Field of “Change” and “Change Management

• Defining what is meant by “Change” and “Change Management”
• The context to change. why we need to change
• The Causes and Drivers of Change

 Understanding our People during the Change Process

• Why people embrace or resist change
• Understanding the emotions of people during the change process
• Understanding different personalities attitudes and reactions to change

• Understanding the implication of people’s motivation during the change process
• Managing people’s habits and attitudes to change
• Taking people out of their comfort zones and unlocking their potential

Leading People through Change

• A systematic approach to leading people through change
• The skills and attributes of effective “Leaders of Change”
• Managing people’s resistance to change
• Maximising communication in the change process
• The importance of feedback in the change process
• Persuading and influencing people to change
• Managing conflict during the change process

Change Management Case Study

Opportunity to take all the learning derived during the training and to apply it to a Change Management Case Study

Tom Courtney - Trainer Profile

Tom Courtney is a highly skilled and experienced Training & Development Specialist who has operated across all Industry Sectors over the last 27 years, delivering a comprehensive range of Training & Development interventions to a whole variety of Clients throughout the UK and internationally.  He has extensive skills, knowledge and experience related to improving “individual”, “team” and “organisational” performance and takes pride in establishing and sustaining effective and enduring client relationships. 

Tom achieves measurable results related to improved client and employee satisfaction by sharing his extensive business training acumen in line with the specific requirements identified by his client group. Some of his key achievements to date include:-

The Design, Development , Delivery & Evaluation of:

• UK Oil Industries inaugural DTi  Business to Business Mentoring Initiative through the Department of Trade and Industry
• unique Price Waterhouse Management Programme in Azerbaijan
• worldwide Project Management Programme for International Oil & Gas Offshore Vessel Logistics Organisation
• worldwide Quality Management Programme for Major Oil Contractor
•  Level 5 Senior Management Development Programme for UK National Fire Service
•  “Training & Learning Skills” Programme for  Fire and Rescue Service
•  North Scotland’s inaugural Head Teacher Management Development Programme

Tom was also responsible for obtaining the first Belbin Agency Licence in Scotland and achieving the first SQA in Education Business Partnership Activities.  Tom has owned his own Consultancy Business for the last 9 years and has held Directorships and Non Executive Roles in a range of private and public sector organisations over the years.  A trained Behavioural Analyst, his career has taken him throughout Europe, Asia, the USA, the Middle and Far East and he has appeared a number of times on TV as a guest presenter on Training and Development matters.

 Delegate Packs

On completion of the course, delegates will receive a delegate pack which includes:

• course workbooks,
• copies of slides
• contact phone number & email address where attendees can receive follow up consultation with the trainer when back in the workplace
• Certificate of Attendance

Added Value

The course trainer will work with all delegates to create a practical and personal action plan that can be implemented back in the workplace.

In House / In Company 

As well as being offered as a Public/Open Course, this course can also be delivered as an in-house programme, which can save your company both time and a significant amount of money.  It can be delivered exactly as shown in the course outline, or customised to include company- or industry-specific case studies and terminology. Alternatively, Courtney Associates can develop an entirely bespoke programme to meet your organisational needs, delivered anywhere in the UK at no additional cost.  We provide a free consultation service for all of our in-house programmes.  Please contact us if you interested in this option and would like to receive a free, no obligation quote.

Government Funding / Grants

Funding up to 50% may be available to attend this course. If you are a senior decision maker in an organisation that employs between 2 and 249 members of staff you may be eligible for this.  Please contact us for further information.