Professional Cloud Service Manager
"Good course for those getting started in Cloud and wanting to know more. There was a lot of course material that was duplication of existing frameworks like ITIL but this was only briefly touched on where relevant. The trainer was excellent and broke into easily digestible chunks and highlighted key areas. " - 16-11-2018 00:00
"Good course for those getting started in Cloud and wanting to know more. There was a lot of course material that was duplication of existing… read full review - 16-11-2018 00:00
Starting dates and places
Pink Elephant EMEA Ltd offers their products as a default in the following regions: London, Reading
Description
Service Management
The Cloud Credential Council ® intends to accelerate successful cloud adoption through training and certification.
What is the CCC Professional Cloud Service Manager certification?
Enhance your career by earning the Professional Cloud Service Manager (PCSM) certification from the Cloud Credential Council (CCC) – globally known as the standard of achievement for service management professionals involved with cloud-based solutions. Organisations that employ PCSMs will have experts on board that can help maximise the business opportunities that cloud is creating.
The course
Why get certified? Boost Your Cloud Credentials and Gain a Competitive Edge CCC’s PCSM designation…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Service Management
The Cloud Credential Council ® intends to accelerate successful cloud adoption through training and certification.
What is the CCC Professional Cloud Service Manager certification?
Enhance your career by earning the Professional Cloud Service Manager (PCSM) certification from the Cloud Credential Council (CCC) – globally known as the standard of achievement for service management professionals involved with cloud-based solutions. Organisations that employ PCSMs will have experts on board that can help maximise the business opportunities that cloud is creating.
The course
Why get certified? Boost Your Cloud Credentials and Gain a Competitive Edge CCC’s PCSM designation is a globally recognised certification for Service Management professionals. Being PCSM-certified showcases your service management experience in a cloud environment, relevant skills and knowledge, and demonstrates you are capable to manage the various stakeholders within the enterprise.
Target group
The training Cloud Service is designed to provide insight into the basic processes of Service Management, understanding, and is therefore especially suitable for:
- ITIL-certified professionals
- Service Managers
- Service Management Professionals
- Cloud Strategy and Management Professionals
Knowledge Objective
- Suppliers, Brokers, and Carrier Management
- Cloud Service Strategy
- Federated cloud Service Desk
- Cloud Asset Transition Management
- Service Design, Assurance, Reporting, Redefinition & Retirement, Capacity Planning, Deployment and Chargeback
- Cloud Tiers and Service Management Availability
- Distributed and Federated SLA
- Cost of Quality, Acquisition, Transition and Operation in Cloud
- IaaS Service Manager
- PaaS Service Manager
- SaaS Service Manager
- Cloud Ecosystem Management
Certification
Professional Cloud Service Manager (PCSM) Certificate
"Good course for those getting started in Cloud and wanting to know more. There was a lot of course material that was duplication of existing frameworks like ITIL but this was only briefly touched on where relevant. The trainer was excellent and broke into easily digestible chunks and highlighted key areas. " - 16-11-2018 00:00
"Good course for those getting started in Cloud and wanting to know more. There was a lot of course material that was duplication of existing… read full review - 16-11-2018 00:00
"Thought the location was good - Reading is a nice town and easy to get to on the train. The training facilities were good, and the lunch/refreshments were great. Enjoyed the course too. Would definitely recommend Pink Elephant for future training." - 29-10-2018 00:00
"Thought the location was good - Reading is a nice town and easy to get to on the train. The training facilities were good, and the lunch/ref… read full review - 29-10-2018 00:00
"A well delivered and interesting course. The facilities were good and I was made to feel welcome. I would use Pink Elephant again for future training courses. A thoroughly enjoyable, if at times, tough course." - 19-10-2018 00:00
"A well delivered and interesting course. The facilities were good and I was made to feel welcome. I would use Pink Elephant again for future… read full review - 19-10-2018 00:00
"Excellent course. Small number of attendees and run in a collaborative style with lots of opportunities for discussions. Great fun. Very well organized and a nice lunch every day. Will definitly come back." - 17-04-2018 00:00
"Excellent course. Small number of attendees and run in a collaborative style with lots of opportunities for discussions. Great fun. Very wel… read full review - 17-04-2018 00:00
"Professional Cloud Service Manager training was very useful for my current role as Cloud Service Manager. A lot of practical guidelines provided by the other participants and the trainer. You can really see that Pink Elephant has a lot of experience in this subject." - 13-04-2018 00:00
"Professional Cloud Service Manager training was very useful for my current role as Cloud Service Manager. A lot of practical guidelines prov… read full review - 13-04-2018 00:00
"It was quite interactive and informative training session conducted by Peter Hubbard on Professional Cloud Service Manager, who also touched upon, additional but important associated topics." - 06-07-2016 00:00
"It was quite interactive and informative training session conducted by Peter Hubbard on Professional Cloud Service Manager, who also touched… read full review - 06-07-2016 00:00
"The Professional Cloud Service Manager training was a comprehensive knowledge sharing about the current challenges of cloud usage." - 29-11-2015 00:00
"The Professional Cloud Service Manager training was a comprehensive knowledge sharing about the current challenges of cloud usage. " - 29-11-2015 00:00
"Training content was relevant. Trainer - Mark has excellent knowledge and experience on the subject, and gives individual attention to the attendees. Course material was not up to the mark - images/ pictorial representations were blacked out and the output was not readable... response to the complaint from attendees and trainer was slow and till now there is no resolution. " - 27-11-2015 00:00
"Training content was relevant. Trainer - Mark has excellent knowledge and experience on the subject, and gives individual attention to the a… read full review - 27-11-2015 00:00
"Online review can be convenient but time consuming in a busy hectic environment. The review should have been completed on the final day of the course." - 14-10-2015 00:00
"Online review can be convenient but time consuming in a busy hectic environment. The review should have been completed on the final day of t… read full review - 14-10-2015 00:00
"Finally a course that pulls together cloud, itsm and pragmatism. With material to take away that allows further learning I really enjoyed it and has given me taste for extending my consulting to brokerage. Full 5 days would have been even better to cover a case study and work through the excellent extra content" - 30-09-2015 00:00
"Finally a course that pulls together cloud, itsm and pragmatism. With material to take away that allows further learning I really enjoyed it… read full review - 30-09-2015 00:00
"I highly recommend every IT professional to follow the Cloud Service Manager course, it is not limited to IT Service management." - 30-09-2015 00:00
"I highly recommend every IT professional to follow the Cloud Service Manager course, it is not limited to IT Service management. " - 30-09-2015 00:00
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.