Change Management

Individual change is at the heart of everything that is achieved in organisations. We believe that in order to achieve this you need to follow a structured approach to changes in organisation.

Benefits of introducing a structured approach to Change Management are:

• Leaders are able to balance between short term and long term goals.
• Encourages leaders to be visionary and pragmatic
• Encourages leaders to balance their efforts, interests and outcomes.
• Managers are able to build a close relationship while keeping a suitable distance
• Organisations can pay attention to global issues while keeping an eye on local issues

The best-selling book by Esther Cameron and Mike Green, Making Sense of Change Management, provides the basis for the APM Group's new set of qualifications around change management.

The qualifications are focused on helping people understand change management, the impact it has within their organisation and their role in the successful implementation of organisational change.

The Principles of Change Management course comprises five day workshops, building on change management knowledge and practices and focusing particularly on the effects of change in four key areas – individuals, teams, organisations and change leaders.

The programme consists of 4 modules with a validation process. On successful completion, the participant will receive a Certificate in the Principles of Change Management. The accreditation is awarded by APM Ltd

Module One - Individual Change

1. How people learn
2. Factors influencing people's reaction to change
3. Four psychological approaches to change
4. Personality & Change
5. Resistance to Change

Module Two - Team Change

1. What a team is & different types of team
2. The importance of teams in change
3. How teams change and develop
4. Belbin team types
5. Personality & teams
6. Different ways teams can effect organisational change

Module Three - Organisational Change

1. Organisational metaphors
2. Introduction of different models of change
3. The dynamics of change
4. Developing an integrated approach to change
5. Organisational change process

Module Four -Leadership of Change
1. The difference between management and leadership
2. Links between leadership and metaphor
3. Different types of leadership their different effects
4. Leadership roles in the change process
5. Coping with the demands of leadership of change

Key Learning Outcomes

Following completion of the course ?
• Identify why individuals resist change and how to assist people through change
• Understand how teams develop and how different personalities can affect its effectiveness
• Able to critically evaluate different types of organisational change and begin to build an integrated model of this organisation change process.
• Identify different leadership styles and their relationship with change.
Exams
• Foundation Exam 1 hour multiple choice, Closed book, Four sections, total of 60 questions 15 questions per section, Candidate must score 30 out of 60 to pass.
• Practitioner Exam 3 hour OTE format examination, Restricted open book - manual and candidate handbook only, Four questions of 20 marks each, Candidate must score 40 out of 80 to pass.