Effective Negotiation Skills

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Effective Negotiation Skills

Capita Learning & Development
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Description

This course is designed to give participants practical guidelines on the techniques and skills needed to achieve a 'win-win' outcome and build future relationships in any negotiation situation.

  • Approach negotiation situations with confidence
  • Save money, if you represent your business you will be able to negotiate a cheaper price when buying something
  • Create long term relationships through the win-win strategy

Managers and anybody who is looking for techniques to negotiate with staff, suppliers, clients andcolleagues - both inside and outside their organisation.

What you will learn:

  • Using negotiation skills to generate a win/win outcome
  • How to prepare for the negotiation and how …

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

This course is designed to give participants practical guidelines on the techniques and skills needed to achieve a 'win-win' outcome and build future relationships in any negotiation situation.

  • Approach negotiation situations with confidence
  • Save money, if you represent your business you will be able to negotiate a cheaper price when buying something
  • Create long term relationships through the win-win strategy

Managers and anybody who is looking for techniques to negotiate with staff, suppliers, clients andcolleagues - both inside and outside their organisation.

What you will learn:

  • Using negotiation skills to generate a win/win outcome
  • How to prepare for the negotiation and how to establish your limits and boundaries in advance
  • Creating a game plan and learning to think on your feet to demonstrate a flexible approach
  • How to open a negotiation assertively and build instant rapport with your client
  • What to do during negotiations - use of questioning techniques, focussed listening and the ability to pick up signals and act on them during negotiations
  • Negotiation techniques for persuading and encouraging agreement based on mutual interests
  • How to close a negotiation successfully and know when to stop!
  • How to handle tricky tactics and stay emotionally neutral
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.