Capita Learning & Development: 79 products

APM Introductory Certificate e-Learning course is suitable for companies, organisations or individuals that would like to improve their pro…

In today's complex and pressurised world, thoughtful leaders and managers are increasingly realising that there are no 'magic bullets' when…

It is not always easy to manage interactions in a way that ensures both parties feel positive throughout. This assertiveness training cours…

The BCS Intermediate Certificate in Software Testing is a fully interactive multimedia based course. The certificate is the next level of c…

Successful organisations need to operate with clear standards and manage their employees in a fair and consistent way. Today's workplace is…

Capita Learning & Development's PRINCE2® Foundation Online course covers all aspects of the PRINCE2 Project Management method. The course u…

This course has been especially developed to provide participants with an understanding of thebasics of selling over the phone and techniqu…

Customers are becoming increasingly more sophisticated. Not only do they have greater choice, but they also have greater experience. This c…

Organisations must change – not for the sake of changing - but to continue the forward momentum of the business. Change is a "people" busin…

This Microsoft Excel course is designed for all users who are required to produce complex analysis of business data using Microsoft Excel 2…

Action learning provides employees with the ability to study their own actions and experiences, together with those of their colleagues, in…

Building on the basics, this Microsoft Word training course will get you up to speed in producing more complex documents such as longer rep…

The current competitive recruitment and retention climate across both the public and private sectors, is creating the need for innovative t…

What is emotional intelligence? Understanding emotional responses to situations with the ability to change negative emotions to positive wi…

Capita Learning and Development's P3O® Foundation e-Learning course covers all aspects of the P3O® guidance. Using voice, animation and act…