Advanced Selling Skills

Customers are becoming increasingly more sophisticated. Not only do they have greater choice, but they also have greater experience. This course introduces you to new and innovative ways to meet the expectations of your clients.

• Identify your current strengths and development opportunities and create a personal toolkit that can be used in a number of sales situations
• Identify what to include in an effective sales meeting and know what contributes to effective negotiation and influencing
• Make use of advance questioning skills and handle objections as well as successfully deal with different customer personality types

Experienced sales professionals who wish to enhance and develop client relationships in order to build consistent revenue streams.

What you will learn:

• How sales is perceived by customers and how to use this advantageously, the law of cause and effect in sales
• Creating a new positive mental attitude
• Customer personality styles and what to do when you meet them, rapport building and its selling power
• The ‘push pull’ model for influencing and persuading, listening skills at a deeper level
• The SENS selling model
• Handling objections and how to turn them around with confidence
• Closing the sale at the right time, in the right way, for the right results