Capita Learning & Development: 79 products

Managers at all levels need to be equipped with the right amount of business acumen to be effective in their roles. Business Acumen is not …

'Managing Successful Programmes' represents proven Best Practice programme management and is a framework for successfully delivering large …

Capita Learning and Development offers e-Learning on the IT Infrastructure Library® (ITIL®), the most widely accepted approach to IT Servic…

Building on the basics, this Microsoft Word training course will get you up to speed in producing more complex documents such as longer rep…

Any organisation that truly wants to enhance its workforce and ensure strategic plans are consistent across the business, must have a robus…

The Balanced Scorecard is a framework to help organisations clarify vision and strategy and translate them into procedures that drive perfo…

Many of us need to use MS Word regularly in our jobs to produce simple documentation such as letters and short reports. Our Microsoft Word …

Neuro Linguistic Programming (NLP) is the modern science of communication. It uses psychology to understand the process of how we communica…

Many minute-takers have had little or no training in minute taking and are asked to take on this important and skilful role with little gui…

The ILM Level 3 Award in Leadership and Management aims to equip potential and practising team leaders and first line managers with the fou…

If your role requires you to design and produce complex documents and templates in Microsoft Word 2007, this Office Word training course is…

If you need to produce effective, sophisticated presentations using Microsoft PowerPoint 2007 then this Microsoft PowerPoint training cours…

Organisations frequently delegate financial responsibility to line managers who are not trained in finance.This course will prepare them fo…

Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, clients and sales prospects. It …

The Management of Portfolios (MoP™) guidance provides advice and examples of how to apply principles, practices and techniques which help t…