Intermediate Apprenticeship in Sales / Telesales

This is a 12 month programme and all elements must be completed in order to achieve an Apprenticeship in Sales / Telesales.

This Apprenticeship is designed for people working within the Sales sector and is suitable for those working as:

• Trainee Sales Advisors,
• Telesales Operators and
• Junior Sales Executives

Listed below are some of the areas within Sales that could be covered within this framework:

• Selling face-to-face

• Selling by telephone (inbound & outbound)

• Inputting & accessing Sales or Marketing data

• Processing Sales orders

• Selling at exhibitions

• Monitoring Sales deliveries

• Supporting customers in obtaining finance for purchases

• Generating and qualifying Sales leads

• Obtaining and analysing competitor information

• Buyer behaviour in Sales situations

Frameworks:

• Level 2 NVQ Certificate in Sales

• Level 2 Certificate in Principles of Sales

Additional Mandatory Framework Requirements:

• Functional Skills in Maths & English

• PLTS

• Employment Rights & Responsibilities

Get Paid, Get Trained, & Get Qualified; all at the same time!!

* 16-18 fully funded, 19+ Co funded.