NCFE Level 2 Certificate in Travel Services
This qualification is a Technical Certificate and is part of the apprenticeship framework for the Level 2 NVQ Diploma in Travel Services. This course will be of interest to those who are working or looking to work within the travel and tourism industry as a travel consultant, overseas representative or tour operator.
Course content
- Worldwide travel and tourism destinations
- Principles of customer service in hospitality, leisure, travel and tourism
- UK travel and tourism destinations
- Travel and tourism support services
- Air fares and ticketing
- Business travel planning
- Travel planning
- Planning and delivering guided tours
Entry Requirements
Good communication skills and a keen interest in the …
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This qualification is a Technical Certificate and is part of the apprenticeship framework for the Level 2 NVQ Diploma in Travel Services. This course will be of interest to those who are working or looking to work within the travel and tourism industry as a travel consultant, overseas representative or tour operator.
Course content
- Worldwide travel and tourism destinations
- Principles of customer service in hospitality, leisure, travel and tourism
- UK travel and tourism destinations
- Travel and tourism support services
- Air fares and ticketing
- Business travel planning
- Travel planning
- Planning and delivering guided tours
Entry Requirements
Good communication skills and a keen interest in the Hospitality, Leisure and Tourism Industry. Level 1 adult literacy skills are an advantage.
Delivery & Assessment methods
Internally assessed and externally moderated portfolio of work including some practical assessment evidence.
Progression
Level 2 NVQ Diploma in Travel Services
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