Alternatives for Customer Service Series
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1 Day Essential Sales Skills - CPD Accredited
A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
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Call Centre - Achieving Best Practice
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Thro…
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Customer Care - Incoming and Outgoing Calls
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. …
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PowerPoint 2003
The PowerPoint 2003 series is designed for beginning and intermediate PowerPoint users. This series teaches learners about creating and edi…
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Customer Service
This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer s…
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Running an Online Business
This series examines topics related to creating an e-business. After providing an introduction to e-commerce, the series examines how to st…
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CGI - Perl Series
Prerequisite: Experience with HTML and web site construction CGI/Perl Series helps students learn about CGI and Perl with respect to forms,…
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Windows Server 2003 Network Management MCSE 70-291
The Windows Server 2003 Network Management MCSA/MCSE 70-291 series is designed to help learners prepare for Microsoft exam number 70-291: I…
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Front Page 2000 Series
FrontPage 2000 Series provides an introduction to Microsoft's FrontPage 2000, and shows how to use it to create web sites and pages. This c…
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Budgeting and Saving
This series is designed to teach money management and investing skills to help the average consumer get the greatest return for his or her …
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Excel 2003
This series is designed for beginning and intermediate Excel users. This series teaches learners about creating and editing spreadsheets, w…
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Developing ASP.NET Applications with VB
Overview Aspect Training's Developing ASP.NET Applications with VB is for anyone who wants to learn how to build rich and interactive web s…
Developing ASP.NET Applications with C#
Overview Aspect Training's Developing ASP.NET Applications with C# is for anyone who wants to learn how to build rich and interactive web s…
Good Customer Service
Retail companies are always looking to see how they can increase sales and their customer base. Sucessful retail companies will tell you: g…
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Floristry, Sugarcraft and Table-Setting
Floristry, Sugarcraft and Table Setting Who is this course for? This course is a good introduction for anyone who wants to learn about how …
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