Online Communication

This e-learning communication training course provides an awareness of the principles of good communication. Through effective communication understanding and efficiency can be increased in the workplace. Communication is essential within all aspects of life, especially in an environment where people find communicating difficult such as hospitals and care homes. Learners who successfully complete the online communication training course will gain a clear understanding of the different ways to communicate and how to apply the techniques learned, including active listening, in their workplace.

Outline of E-Learning Communication Training Programme:

• Define communication
• Explain the different methods of communication
• Describe the concept and process of effective listening
• Explain the purpose of record keeping and how this should be completed

Assessment:

The online commuication training course is delivered via e-learning at a time and pace chosen by the candidate. Upon completion a certificate will be issued.