Optimising the Online Customer Experience
Optimising the Online Customer Experience
Starting dates and places
This product does not have fixed starting dates and/or places.
Description
Understand how to create a superior online journey that enables your website to deliver to its full potential.
Benefits to you and your company
Benefits to your employer:
Businesses increasingly recognise that involving users at the early stages of the website development process will deliver an enchanced customer journey, ultimately leading to superior brand experience.
At the end of this course delegates will be able to:
- Better understand customer journies (user testing etc.)
- Communicate insights internally to gain better buy
- Understand internal capabilities and barriers to success
- Choose the right methodology to create the perfect online customer experience
- Know how to manage and measure…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Understand how to create a superior online journey that enables your website to deliver to its full potential.
Benefits to you and your company
Benefits to your employer:
Businesses increasingly recognise that involving users at the early stages of the website development process will deliver an enchanced customer journey, ultimately leading to superior brand experience.
At the end of this course delegates will be able to:
- Better understand customer journies (user testing etc.)
- Communicate insights internally to gain better buy
- Understand internal capabilities and barriers to success
- Choose the right methodology to create the perfect online customer experience
- Know how to manage and measure the online customer experience
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.