Stand & Deliver, Learning & Development: 18 products
ILM Level 3 Award in First Line Management
Who Should Attend Practising, and potential, First Line Managers. Overview This highly rated programme is designed to give the strong found…
Minute & Note Taking
Who Should Attend Anyone who would like to improve their skills both in minute and note taking and in processing the documents. Overview Mi…
Effective Presentation Skills
Who Should Attend This course is of real benefit to those with little experience who are looking to improve their skills. Those with more e…
Managing Conflict
Who Should Attend Those who come into contact with "difficult", angry or aggressive people in the course of their work, and would like to g…
Negotiation & Influencing Skills
Who Should Attend Anyone who needs to negotiate with others in the course of their work. This can include communications with clients, supp…
Introduction to Project Management
Who Should Attend Those who need to quickly gain a practical grasp of Project Management processes and tools. Overview In the great majorit…
Essential Telephone Techniques
Who Should Attend Those who spend a significant amount of their time dealing with either internal or external customers on the telephone. O…
Assertiveness & Confidence Building
Who Should Attend Anyone who would like to improve their ability to delegate, self confidence, constructive communication skills or deal mo…
Coaching skills
When coaching is done skilfully it yields lasting and cost effective results. Excellent coaching multiplies the effectiveness of what peopl…
Train the Trainer
Who Should Attend Those who are new to working in a training or coaching capacity and those who would like to review their existing skills …
Advanced Presentation Skills
Who Should Attend Those with experience of presenting who wish to consolidate or refresh their existing skills. Overview The workshop conce…
Business Writing
Who Should Attend People who need to learn the skills that are essential for writing clearly and effectively in business. Overview Written …
Effective Communication Skills
Who Should Attend Those who wish to improve their communication skills in all aspects of business. Overview This hands-on course focuses on…
Leadership & Team Development
Who Should Attend Anyone managing a team who needs to develop their team members' performance and their own leadership skills. Overview Thi…
Understanding Business Finance
Who Should Attend Our Understanding Business Finance courses are for Company Directors, Managers, Team Leaders, Project Managers and Superv…