Problem Solving & Decision Making

Who Should Attend          

Anyone who is required to apply problem solving and decision making skills, or use any form of creativity within the scope of their job.

Overview       

This workshop explores the potential of creative and logical thinking in both a theoretical and pragmatic way. The focus is on learning how to apply a range of problem-solving tools and techniques to any form of problem or task in a flexible and creative way, as well as adopting a structured and methodical approach, so as to maximise one's ability to resolve difficult or problematic situations and make confident and effective decisions. The programme is participative and involves a range of practical exercises, trainer input and opportunities to discuss applying ideas to participants' real work examples.

Outcomes

At the end of this training programme participants will be able to:

• Understand the principles of creative and logical thinking
• Recognise the benefits of taking a creative and logical thinking approach when applied in today's working environment
• Apply a range of creative and logical thinking tools and techniques to different types of problems, and recognise how to apply them appropriately in different situations to achieve well-informed decisions
• Apply a specific problem-solving process that combines both creative and logical thinking tools and techniques
• Analyse the risks involved in making important decisions

Content

• Defining creative / alternative thinking; how it works, its purpose and the benefits of its application in today's fast-changing work environment
• Defining structured, logical thinking; how it works, its purpose and the benefits of applying it in combination with creative thinking tools and techniques to achieve powerful results
• Applying the 3 key creative thinking principles to maximise problem-solving opportunities
• Practising applying a range of problem-solving techniques to different types of problems
• Combining creative and logical thinking by applying a specific problem-solving process to achieve the benefits of both
• Using both styles of thinking strategies to ensure sound risk assessment and confident decision-making

Pre-Course Work

None