Assertiveness & Confidence Building Training

This 2- day Assertiveness training course gives attendees practical guidance on developing assertiveness skills and building confidence in a range of workplace situations. This Assertiveness course provides you with the tools and techniques you need to boost confidence and build self-esteem.

Delegates attending this Assertiveness & Confidence Building training course will be able to:

* Identify the best approach when voicing ideas and opinions to managers and colleagues.
* Recognise the link between assertiveness, confidence and self-esteem.
* Deal with criticism, confrontation, anger, and negativity positively and effectively.
* Handle tough situations and people confidently and assertively.
* Develop techniques for better working relationships using assertiveness.
* Overcome feelings of apprehension and understand the importance of language and body language to assertiveness.

Assertiveness & Confidence Building Training Course Content:

Understanding Different Styles of Behaviour
Recognising Your Own Style and Behaviours
Why do People Behave the Way They Do?
Handling Difficult Situations, Problems and
Conflicts
Assertive, Persuasive and Positive
Communication
Assertive Techniques
Your Ongoing Assertiveness Development