Developing Self Esteem, Assertiveness and Personal Effectiveness

This participatory Developing Self Esteem, Assertiveness and Personal Effectiveness course will provide each learner with the knowledge and skills to understand themselves and others and to learn more about who they are, in doing so they can develop and adapt effective skills to help them manage their performance both personally and professionally in a range of different situations.

This comprehensive programme is designed to unlock the potential in delegates on a personal and professional basis. The course allows delegates to develop strategies for “being all they can be”, both inside and outside the working environment. Delegates will come to recognise their own “behavioural styles” and the behavioural styles of others and in so doing, gain an insight into how they may influence, connect and have a positive impact on relationships and situations, both in and out of work.

The topics that are covered in this course are as follows:

• Understanding Yourself and Others
• Understanding Why People Behave in Particular Ways
• Communicating Assertively
• Projecting a Professional Image
• Influencing & Negotiation
• Managing Your Stress

Suitability - Who should attend?

Any member of staff wishing to develop the skills and confidence to control and manage themselves more effectively at work, at home and in life generally, in a variety of situations

Customer Reviews

“Tom, the course trainer was excellent he was very perceptive and knowledgeable.  It was an enjoyable course that was well delivered and pitched just at the right level. Would recommend to others.”

Tony Dalton, Housing Manager, Northward&Housing- 21st April 2016