Advanced Negotiation Skills for Senior Managers (2 Day Course)

Put yourself and your organisation in the strongest position.

Overview:

This course teaches you how to keep a cool head in the planning, delivery and closing of a negotiation. You will learn how to assess and manage risks should agreement fail, read the non-verbal signals being given out, manage the emotional and behavioural elements, make your bid assertively and secure the desired outcome.

Suitable for:

This course is ideal for managers who need to negotiate at a senior level. It is also very popular with those involved in service level agreements or contract negotiations.

The Programme Topic Areas are:

• Research techniques for assessing position and options
• Objective setting
• Identifying the best alternative to a negotiated agreement (BATNA)
• Bid preparation and understanding the counterparts likely position
• Controlling and understanding non-verbal communication
• Cultural differences and their impact on the negotiating process
• Contracts and Service Level Agreements
• Identifying trading currencies and how to use them
• Bid, bargain and close the deal
• Develop contracts
• Summary & action plans agreed

"Really useful; a thought-provoking, skill-enhancing
enjoyable day; the style of presentation kept me
involved throughout." Senior Manager – NHS