Managing Stakeholders

Course overview Who is it for?

Those who manage large or complex projects, where effectively managing the needs of all interested parties is vital.

What is it about?

This highly interactive and practical course will enable you to analyse, plan and manage your key stakeholders to maximum effect. Through understanding what drives their behaviour, you will learn how to adjust your communication style and influencing approach to make sure your projects come in on budget and on time.

A full set of practical techniques and case studies will ensure that you always exceed the expectations of everyone involved in your project.

What will I get out of it?

• Practical tools to identify stakeholders and plan to meet their individual needs – including creation of a stakeholder map personally tailored to your project

• Skills to truly understand others as the foundation of an influencing strategy

• Skills and behaviours you need to, manage and influence others without using direct authority in workplace environments

• Flex your communication style and approach to engage different stakeholders

What will I learn? Stakeholder mapping

• Analysis models and tools

• Who to influence?

• Creating your own stakeholder mapping model

What makes them tick?

• Considerations from stakeholder mapping

• Use of position, knowledge, or personal power

Personality preferences

• Identify your own preferences

• How are different types influenced?

• How to influence others

Influencing strategies

• Road map to successful influencing

• Different types of influencing strategies

• Push and pull type behaviours

• Tools, skills and behaviours of effective influencing

Effective communication

• Communication preferences

• Managing conversations with stakeholders

• Selecting communication methodologies to get your messages across

This course can be taken as part of our Chartered Management Institute Level 4 Certificate in Management. The qualification helps managers with some experience confirm best practice and formally accredit their knowledge. It's an excellent way for any manager to take the next step in their career.

You can achieve an accredited Level 4 Award in Management by completing a written assessment after this course.

Anyone attending this course will be able to accredit their learning towards these qualifications. Talk to one of our learning advisers on 0800 170 7777 to find out how you can get qualified.

Project Management