Alternatives for Delivering Excellence in Customer Service via Email and on the Telephone
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Delivering Excellence via Email and on the Telephone
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This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's an…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Delivering Excellence Via Email - Half Day (am)
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This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increa…
£290check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Managing Customer Service Excellence
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Course Description:This facilitated workshop will allow you to analyse the customer service levels your currently provide and benchmark the…
£410warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Implementing SAP S/4HANA Cloud Private Edition for Service [S47000]
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OVERVIEW This SAP course describes the essential business processes in S/4HANA Service and the integration with other functional areas in S…
£2,160check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Service NVQ Level 4 OCR
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Customer Service NVQ Level 4 Awarding Body OCR Course Details If you are working in a senior position within an organisation that treats cu…
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Customer Service Skills for Front-Line Staff
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Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of …
In-house / Incompany1 dayVocational
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Introduction to Customer Journey Management Workshop [ASS_CJM]
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OVERVIEW A seamless, positive customer journey with touchpoints across all digital platforms engages customers and improves customer satisf…
£375check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Maximising Incoming Business
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If your job is to deal professionally with incoming customer calls, whether in a sales, reception or customer service role then this worksh…
1 dayVocational
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Enterprise Workshop
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Book on a free Enterprise Workshop If you would like to discuss a business idea, find out how to write a business plan, learn about funding…
Vocational
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Telephone Skills And Customer Service
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Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…
In-house / Incompany1 dayVocational
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Implementing SAP S/4HANA Cloud Private Edition [S4C03]
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OVERVIEW This course guides learners through the fundamental requirements and knowledge necessary for customer project team key users, IT P…
£2,160check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Advanced Apprenticeship in Customer Service
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General information The Customer Service Apprenticeship is available for learners 16-65 who are employed in the customer service environmen…
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Apprenticeship in Customer Service
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General information Apprenticeships are a good way to earn while you learn. The Customer Service apprenticeship is available for learners a…
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Business Maths for Marketers
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This workshop is designed to give you the ability and confidence to utilise basic mathematical and statistical procedures so you can contri…
£458.33check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials, lunch and refreshments.
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Objectives & Key Results (OKRs): Who Does What by How Much?
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Objectives & Key Results (OKRs): Who Does What by How Much? Real-time interactive workshop Only available as in-house training Learn how to…
In-house / Incompany
Provider rating: star 9.9 Adding Value Consulting EN has an average rating of 9.9 (out of 28 reviews)