Creative problem solving
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Creative problem solving
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Description
Course Description:
Great emphasis is now placed on encouraging creativity or innovative problem solving techniques – rightly so. Customer focused organisations recognise that maintenance of the status quo will slowly erode their position in the competitive market place. The search for continuous improvement in quality, product, service and people is the mission of winning companies and this drive permeates every nook and cranny of successful organisations. This programme looks at how to achieve this.
This course includes the following modules:
Course Content
- Introduction
- Creative Problem Solving and You
- Personal Objectives
- Overview
- Breaking Out of Your Box
- Part One Defining and measuring the p…
Frequently asked questions
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Course Description:
Great emphasis is now placed on encouraging creativity or innovative problem solving techniques – rightly so. Customer focused organisations recognise that maintenance of the status quo will slowly erode their position in the competitive market place. The search for continuous improvement in quality, product, service and people is the mission of winning companies and this drive permeates every nook and cranny of successful organisations. This programme looks at how to achieve this.
This course includes the following modules:
Course Content
- Introduction
- Creative Problem Solving and You
- Personal Objectives
- Overview
- Breaking Out of Your Box
- Part One Defining and measuring the problem
- Looking at Problems
- Defining and Measuring your ?¢‚Äöá®Ä∫Problems
- Six Honest Serving Men
- Pondering Stop Thinking
- Part Two Identifying the possible causes
- Brainstorming
- Cause and Effect Fishbone technique
- Process Mapping
- Part Three Generating Solutions
- Running a Creative Session
- How Creative are You?
- Deciding Your Options Lateral Thinking
- Part Four - Implementing solutions
- Pareto Analysis
- Alternative Solutions
- Supporting Change
- Actions
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