Level 3 Management NVQ Certificate

This course consists of the following:

Mandatory Units: (all units must be achieved)

• Unit A2 - Manage your own resources and professional development
• Unit B6 - Provide leadership in your area of responsibility
• Unit D6 - Allocate and monitor the progress and quality of work in your area of responsibility
• Unit E6 - Ensure health and safety requirements are met in your area of responsibility

Optional Units: (3 units must be achieved)

• Unit B11 - Promote equality of opportunity and diversity in your area of responsibility
• Unit C2 - Encourage innovation in your area of responsibility
• Unit C5 - Plan change
• Unit C6 - Implement change
• Unit D1 - Develop productive working relationships with colleagues
• Unit D3 - Recruit, select and keep colleagues
• Unit D7 - Provide learning opportunities for colleagues
• Unit D8 - Help team members address problems affecting their performance
• Unit D9 - Build and manage teams
• Unit D11 - Lead meetings
• Unit D12 - Participate in meetings
• Unit E1 - Manage a budget
• Unit E9 - Manage the environmental impact of your work
• Unit E10 - Take effective decisions
• Unit E11 - Communicate information and knowledge
• Unit F1 - Manage a project
• Unit F6 - Monitor and solve customer service problems
• Unit F8 - Work with others to improve customer service

Students must:

• Be aged 19+
• Be currently employed/self-employed/volunteer within a managerial role
• Be a lawful resident of the UK