Anger Management at Work

This course is aimed at individuals for whom anger, either their own or that of other people, is becoming a problem at work Many people have to work routinely with angry people, whether they be customers, patients or co-workers. This can cause stress and burnout as the worker struggles to manage the situation. The aim of this interactive course is to provide participants with the practical skills needed to manage their own anger and that of other people. A copy of Dr Sandi Mann's book, Anger Management in a Week, is available with this course.

This Business Training programme is delivered by Dr Mann at North West University. Dr Mann is the author of Hiding What We Feel, Faking What We Don't (Vega),Psychology Goes to Work(Purple House), Managing Your Boss in a Week(Hodder and Stoughton) and Anger Management in a Week (Hodder and Stoughton) See All Publications.

Dr Mann is a regular contributor to various media outlets on topics of work psychology (such as Radio 5's Breakfast Show, Radio 4's You and Yours, BBC Working Lunch and Business Breakfast, The Guardian, the Observer, Daily Mail etc), was for many years 'Dr Work' on the Guardian's internet site and is a member of the Chartered Institute of Management's Bullying in The Workplace Task Group. See Course Reviews

Courses are offered onsite. Durations vary according to your exact requirements but are usually delivered over a half day (from £450)or full day (from £750).