Emotional Intelligence - A Beginners Guide
Starting dates and places
Description
This course is highly interactive and participative with a small group and experienced trainer.
Course content
Introduction and p…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This course is highly interactive and participative with a small group and experienced trainer.
Course content
Introduction and prioritisation
- What we are going to cover today
- What would you like to achieve today?
What is Emotional Intelligence (EI)
- Defining EI
- How it works
- Setting out the core EI competencies
- Assessing your own EI
The Emotional Brain
- What it is that makes us feel the way we do
- Tuning in to our emotional state
- Tuning in to other people's emotional state
Behaviour and Leadership
- The role of emotion in our behaviour
- The five domains of EI
- Controlling disruptive emotions
- Resolving emotional exchanges in stressful situations
Multiple Intelligences
- What they are
- How we can use them to maximise our impact
- Recognising yours & others strengths
- Understanding others perception of you
Developing emotional management skills
- Developing your ability to influence
- Building trust, loyalty and commitment
- Becoming an all round listener
Conclusion and recap
My plan for changeShare your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.