Certificate in Customer Service
- Level
- Total time
Certificate in Customer Service
Starting dates and places
Description
The course is practice–based and practitioner lead. This involves discussions and drawing on experiences of the participants. The course will involve discussion of the current issues in management and then proceeds to cover the traditional functions of management: planning, organizing, leading, and controlling.
The course will involve the use of case studies, role playing and problem solving.
Course Detail :
This customer service excellence training event is designed to equip your customer service team with the skills, approaches and mind-set needed to deliver genuine excellence in customer service.
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
The course is practice–based and practitioner lead. This
involves discussions and drawing on experiences of the
participants. The course will involve discussion of the current
issues in management and then proceeds to cover the traditional
functions of management: planning, organizing, leading, and
controlling.
The course will involve the use of case studies, role playing and
problem solving.
Course Detail :
This customer service excellence training event is designed to equip your customer service team with the skills, approaches and mind-set needed to deliver genuine excellence in customer service.
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.