360° Feedback

360° feedback, also known as 360° appraisal or 360° review, is an excellent way of improving communication and performance management within organisations.

360° feedback, literally, provides individuals with all-round performance feedback from colleagues, manager(s), direct reports, customers and others. Crucially, it also compares their self-perception with how others see their performance.

Maguire Training are 360° feedback providers with a proven track record. In addition to our training programmes, we provide a uniquely versatile web-based 360° degree feedback service, using online questionnaires.

Our Approach to 360° Feedback

There are three key stages to deliver successful 360° feedback:

1. Orientation & Set up - Designing the questionnaire with you and briefing Subjects and Raters so that everyone understands how the process works and Raters appreciate that Subjects want their feedback: that this is not just an administrative chore for everyone to do.
2. Administration - the web based solution that efficiently and confidentially collects Raters' feedback and creates the report which is fed back to each Subject
3. Feedback - Rather than the report just arriving on the Subject's desk, we recommend each Subject discussing it immediately in an off-line, confidential meeting with a Maguire coach. This allows any difficulties, or questions to be addressed immediately and begins the process of constructing an action plan for what needs to done or changed.

Benefits of Outsourcing:

• We offer the ultimate in tailored feedback and survey design systems
• The combination in our reports of both numeric ratings and comments after each question gives detailed and specific feedback - a "qualitative" output rather than just a "quantitative" one.
• Our massive experience in 360° helps to overcome the pitfalls and problems often associated with initial forays into 360° and delivers an efficient and productive survey
• The confidential one-to-one meeting with one of our consultants - the value of our "neutrality" cannot be overestimated - facilitates a positive response to the feedback and encourages individuals to plan personal development.
• The software includes an impressive Individual Development Plan (IDP) application, issued free to each subject after the meeting to facilitate personal responsibility for action planning.
• We handle all the administration, whichever of the above options is chosen.
• The 360° process can be repeated at regular intervals to measure progress.