Effective Listening Skills

Who is this qualification for? People who are interested in understanding others and improving their personal and working relationships, including: · Learners in general education · Those progressing into employment and higher education · Employees in the health and social care sector · Staff in business and professional services · Volunteers in the community What will you gain? · Improved relationships within workplace teams · Better community relations · Improved work roles · Improved communication skills · Enhanced personal relationships · Enhanced helping relationships. What does the programme cover? · Creating a safe space for an individual to talk · Helping an individual to talk about his/her concerns · Accepting the other person as an individual · Listening attentively · Describing your feelings after listening to another person · Managing the listening activity sensitively · Thinking about your own ability to listen effectively

Tewkesbury Launchpad is located just off junction 9 of the M5 motorway. Follow the signs for Tewksebury town centre and turn left at the first set of traffic lights into International Drive, Tewkesbury GL20 8UQ

This is a short course offered over 3 weeks. No previous training or workplace experience is needed. The course will likely be more appropriate to people over the age of 19.

Gloucestershire College offer a full range of counselling courses the next suitable step will be: the Award in Introduction to Counselling Skills. Subsequent courses include: Certificate in Counselling Skills - level 2 (part time) Certificate in Counselling Studies - level 3 (part time) Foundation Degree in Therapeutic Counselling (2 years) Associated short courses include: Introduction to Cognative Behavioural Therapy Understanding Substance Misuse