Negotiation Skills

Level

Negotiation Skills

Genesys Training
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Description

This intensive one-day course teaches the basics of negotiations. 

Course Aims

This intensive one-day course teaches the basics of negotiations. Delegates will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities also cover the guidelines for conducting a successful negotiation and facilitating communication, questions a person should ask and appropriate responses, and situations that require a specific negotiation style. Delegates will also learn how to gain control in a negotiation, use various negotiation tactics, …

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This intensive one-day course teaches the basics of negotiations. 

Course Aims

This intensive one-day course teaches the basics of negotiations. Delegates will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities also cover the guidelines for conducting a successful negotiation and facilitating communication, questions a person should ask and appropriate responses, and situations that require a specific negotiation style. Delegates will also learn how to gain control in a negotiation, use various negotiation tactics, and deal with unethical negotiation tactics.

Who Should Attend

Anyone, whether in a sales, purchasing or management role who needs to negotiate with others in order to achieve results.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.