Senior Level Communication Skills Workshop

This course is aimed at senior managers.

By the end of this course you will be able to:

• Understand what generates obstacles to getting people to engage and cooperate with you.
• Understand how human belief systems cause you and others to adopt certain mindsets and behaviours in particular situations.
• Learn how to manoeuvre your mindset and that of others towards achieving a positive result.
• Learn how to focus on and understand the messages being transmitted consciously and subconsciously from others so that you can use them to produce a beneficial result.
• Change the way others feel by using phraseology, the way you sound and your physical presence.
• Discover methods which will allow you to become flexible so that you can instantly access an array of strategies to deal with whatever the situation demands.

The emphasis of this workshop is on you and how you communicate. During the two days, 'what you do' will be examined and practised through a series of experiential learning activities. An open mind and an adventurous spirit are a necessity for everybody wishing to attend this exciting workshop - over 70% of the time is spent participating in challenging scenarios. You may well find yourself out of your comfort zone but you will leave the workshop with a Personal Action Plan identifying the key changes to make and skills to practise to build your self confidence and improve your communication techniques.