Effective Interviewing Skills

Anyone involved in the recruitment and selection process in any way - particularly managers who are recruiting staff into their own teams.

• Competence in design and implementation of an attraction and selection process • Up-to-date guidelines to ensure your interview process is legally compliant
• The skills to refine your job profiles to enable more targeted searches
• An understanding of a competency model to avoid poor selection
• Techniques to communicate effectively in interviews, getting the information you need to make the best decisions

Preparation

•Clearly define required competencies •Use & create person specifications
•Make short lists work for you

The selection interview

•Work with a clear structure to manage timings •Build a relaxed atmosphere to improve communication flow
•Use different selection techniques for different roles

Effective communication skills

•Questioning techniques •Active listening
•Non-verbal communication

Getting it right

•Learn from other's mistakes
•Current legislation
•Avoid the 'halo' and 'horns' effect
•Balance your emotional reaction