The Retail Supply Chain: managing those vital relationships

This course explores the importance of relationships in the way that modern retail supply chains operate and are managed, whether they are with teams, groups or individuals. It develops this to consider legal and contractual issues, together with dealing with stakeholders and making change happen. 


Target audience:
This highly focused 3-day course is designed for:

• experienced retail management practitioners who recognise the need to understand more about relationships in retail supply chains
• managers new to supply chains who want to understand how relationships and stakeholders affect the way that supply chains operate and their implications for making changes
• managers at all levels who have a responsibility for managing and influencing supply chain relationships. 

Learning objectives:
As a result of participating in this course, delegates will be able to:

• Assess different types of relationships within a retail supply chain
• Consider the ways that different stakeholders need to be managed to deliver change
• Appreciate a number of key contractual and legal issues that affect retail supply chain relationships
• Understand the value and appropriate use of collaboration in retail supply chains.

Topics covered will include:

• Managing internal relationships
• Managing external relationships
• Stakeholder management
• Change management
• Contract management
• Legal overview
• Outsourcing
• Collaboration tool
• Collaboration approaches