Identifying and Implementing Business Process Improvements.

Leaders agree that business processes must be evaluated continuously to maximise efficiency, meet new goals and improve margins.  Yet, although most managers recognise the need to improve their processes, they often feel anxious about the consequences of implementing change and personally vulnerable while it’s happening.  Perhaps they understand that 90% of change initiatives fail to have any lasting impact.
 
Improving your business processes doesn’t have to be a nightmare.  With the right skills and tools, you can identify the areas of your organisation that need attention, redesign the processes to improve them, and implement a change programme so that you achieve real benefits.
 
This practical, in-depth course shows you how. 

We have designed this course for managers who are in a position to influence and implement improvements to the business. It will also be appropriate for graduate entrants and development trainees. Participants are expected to bring to the course a business improvement project that they are intending to implement within their organisation. 
 

Participants will leave this course able to: 

• Implement change in their organisation
• Identify their own development needs as change champions
• Use a range of process improvement tools and skills
• Implement change effectively
• Plan a business process improvement project