Alternatives for Delivering Customer Service Excellence
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Delivering Customer Service Excellence" by Capita Learning & Development. We hope we helped you to continue your search for training information.
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Online Designing the 9+ Customer Experience Course
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A self-paced online course with 12 in-depth video lessons This course teaches you the behavioural psychology behind exceptional customer ex…
E-Learning£690check
Provider rating: star 9.3 SUE| Behavioural Design has an average rating of 9.3 (out of 29 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Through the Customers' Eyes
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Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This cour…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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How to say 'No' and retain Customer Satisfaction
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Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. …
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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The Client Meeting - Face to Face Selling
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Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and th…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Level 2 Customer Service in Catering & Hospitality NVQ
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This course consists of the following:Mandatory Units - Customer Service Foundations: Communicate using customer service language Follow ru…
Vocational
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ITIL ® 4 Specialist Drive Stakeholder Value (ITIL 4 DSV) eLearning (Exam Included)
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ITIL® 4 Specialist: Drive Stakeholder Value (ITIL 4 DSV) eLearning (Exam Included) Learn how to effectively manage your IT resources During…
E-Learning£795check
Provider rating: star 9.9 Adding Value Consulting EN has an average rating of 9.9 (out of 28 reviews)- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
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Level 3 Customer Service in Catering & Hospitality NVQ
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This course consists of the following:Mandatory Units - Customer Service Foundations: Demonstrate understanding of customer service Demonst…
Vocational
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ITIL ® 4 Specialist: Drive Stakeholder Value - Online Classroom (exam included)
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ITIL®4 Specialist: Drive Stakeholder Value - Online Classroom (exam included) During this course you will learn the basics of the ITIL® 4 S…
£2,950check
Provider rating: star 9.9 Adding Value Consulting EN has an average rating of 9.9 (out of 28 reviews)- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Service Basics
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Overview: Learn how to go beyond the basics of serving your customers. The Customer Service Basics course teaches learners the fundamentals…
Distance learning£29check
- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Service Skills
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Do you want more new business? Do you want to retain more business? If so, this workshop is for you! Overview: Customer Service - fulfillin…
£995warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Care - from Agony to Ecstacy
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Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…
1 dayVocational
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Customer Service Intermediate Apprenticeship
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A Customer Service Apprenticeship will give you a wide range of skills to help you deal with any situation in a customer service environmen…
Vocational
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Level 2 NVQ - Customer Service
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Programme: This Level 2 NVQ Certificate in Customer Service is designed for learners who need to develop or consolidate their skills. Units…
£1warning
Provider rating: star 2 Business Impact UK Ltd has an average rating of 2 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: There maybe funding available for this programme. Please contact us directly for details.
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Excellent Customer Service
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Ref: MST10120 Aim: The delegate will learn about the essentials of providing outstanding customer service. By the end of this module the de…
E-LearningVocational
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Positive Customer Care
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The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win …
E-Learning£137.50check
Provider rating: star 10 Elearn UK has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.