Alternatives for Emotion and Psychology in Marketing – Talking Your Customer’s Language
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Customer Care Training Course
Customer Care Training Course at Midlands Training Courses are are available most weeks as well as the following dates: 3 February, 24 Marc…
Certificate for Airline and Airport Operations Full Level 2
Suitable For The Level 2 Certificate for Airline & Airport Operations is equivalent to GCSEs and is ideal for anyone who wants to find out …
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An Introduction to Customer Service - Putting the Customer First
Overview Course duration: 1 day.Be inspired to think about the customer service you provide and learn how to apply best practice techniques…
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Customer Service Training Course
This one day Customer Service Training Course will help you develop the skills to identify and meet customer needs. Learn to deliver excell…
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Customer Care
Cost (£): 125.00 Duration: 1 Availability: On request Certificate: In house Designed for:This course is designed for any staff dealing with…
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Enhancing the Customer Experience: An interpersonal approach to good customer care
Course delivery dates This one day course will be running on: 16 July 2013, Fusehill Street, Carlisle (Room LG201) Why study with us? The a…
Complaint Handling Training
Who is the course for? The course provides training for individuals who are responsible for handling customer complaints and/or front-line …
Customer Care Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Retail Management BA (Hons)
About the course A Chartered Institute of Marketing (CIM) Accredited Study Centre An Institute of Direct Marketing (IDM) Key Educational pa…
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Appraisal and Re-use of Old Buildings - Associate Study Module [Level HE7] part-time
The module introduces the student to the structural inspection and appraisal of residential, commercial and industrial buildings of the 18t…
Positive Customer Care
The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win …
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VAT on Charities - Negotiating the Minefield
Course aims and objectives This course will review the VAT provisions for charities and their applications in depth, including some of the …
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Customer Care - from Agony to Ecstacy
Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…
Professional Diploma in Sales & Marketing Management
Course Name: Professional Diploma in Sales & Marketing Management Course Code: PDSMM Course Level: NQF 5 Course Duration: 12 Months Mode of…
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Modern Languages Japanese • GCSE
This one year course will enable you to: use the language creatively and imaginatively use the language effectively for purposes of practic…