Alternatives for Dealing with Difficult People Series

A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capa…

Duration: A one day training course Suitable for: Those who want to be more confident and professional when dealing with difficult 'people'…

Effective performance management saves the business both time and money, protects customer relationships, aids staff retention and promotes…

About This Course Who is this qualification for? People who are interested in understanding others and improving their personal and working…

In this weekly series, Todd Dewett, PhD, shares the tips respected and motivated managers use to improve rapport, navigate tricky situation…

This half day workshop is for everyone who has responsibility for staff and is looking to develop new skills to allow them to establish a p…

The art of confident communication1 Day - Non Residential The ability to respond confidently and assertively is a key business skill. Asser…

Suitable for supervisors, team leaders or newly appointed managers, who are looking to improve their interpersonal skills in order to devel…

The course is designed for supervisors and team leaders. It's ideal for anyone who wants to improve their skills in this area with confiden…

Building Relationships, Influencing and Dealing With Difficult People Who Should Attend And Why This workshop is for anyone who would benef…

Who Should Attend Anyone interested in building effective and assertive communication skills, including business, nonprofit, government and…

Overview This video training series begins with the simplest tasks and progresses to more difficult projects. Along the way, you will pick …

This series teaches the user how to create presentations and edit page layouts. The user will learn how to add text, graphics and tables to…

Course overview Who is it for? This course is for anyone who needs to build relationships within their organisation in order to get colleag…

Learn how to become a better Team Leader. Develop the skills to empower and inspire your Team members. Have a clear vision with defined obj…