Negative to Positive - Getting the Most from People
Starting dates and places
This product does not have fixed starting dates and/or places.
GBC Learning & Development offers their products as a default in the following regions: Kingston, London, Oxford, Peterborough, Portsmouth, Reading, Salisbury, Southampton, St Albans, Surrey, Sussex, Westminster
Description
This course is highly interactive and participative with a small group and experienced trainer.
• Be able to get relationships off to a better start
• Appreciate the importance of establishing what you want to change
• Understand how important it is to show real interest in the other person and listen effectively
• Increase understanding of what it means to look at solutions rather than problems
• Gain knowledge of tools which help to motivate, develop and coach y…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This course is highly interactive and participative with a small group and experienced trainer.
• Be able to get relationships off to a better start
• Appreciate the importance of establishing what you want to change
• Understand how important it is to show real interest in the other person and listen effectively
• Increase understanding of what it means to look at solutions rather than problems
• Gain knowledge of tools which help to motivate, develop and coach your staff by building on positive behaviour and focus on solutions
Setting the scene
- What are we going to cover?
- What are my priorities for the day?
Productive relationships
- How to build and maintain them
- Desired outcome in developing relationships
Understanding expectations
- Knowing what I expect
- Finding out what others expect
- Tools to help you
A solution focussed approach to managing staff
- How it works
- How it helps you get better results
- How it helps staff to reach their potential
- Taking the positive view
Putting it all into practice
- Changing things when I return to work
- Using these tools to help address specific challenges
Conclusion
- Recap of what has been learned
- Questions
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.