Alternatives for Customer Service (Videos): Measuring Customer Service
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Customer Satisfaction as a Selling Tool
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This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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How to say 'No' and retain Customer Satisfaction
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Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. …
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Going The Extra Mile: Achieving Excellence in Customer Service
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Overview Course duration: 1 day.This one-day course equips you with the skills to deliver consistent service excellence at every customer '…
£569warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Surveys
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The best way to find out whether your customers are satisfied is to ask them. That is simply the only way we can find out if our customers …
In-house / IncompanyVocational
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Introduction to ISO 9001
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ISO 9001 can enhance customer satisfaction and drive your operational improvement. This practical and interactive 1 day course will help yo…
Vocational
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Customer Service Excellence Gain 5 Star Hotel Service Skills - 1 Day Course
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Would you like to learn how to stand out by providing exceptional Customer Service? Being more customer-focused is a significant advantage …
£111.75check
Provider rating: star 9.8 Reception Academy has an average rating of 9.8 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Advanced Purchase Rate Take advantage of our Advance Purchase Rate and benefit from a 10% discount. Book any classroom course at least 4 weeks before the course is due to start and automatically receive a 10% discount on check out.
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BTEC Award in Customer Service
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Need a fast, effective introduction to customer service or looking to take your skills to the next level? The Awards in Customer Service ar…
Vocational
Provider rating: star 4 Birmingham metropolitan college has an average rating of 4 (out of 1 reviews)check_box_outline_blank
Help desk skills
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Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…
£795warning
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- Price completeness: There could be additional costs like study material or lunch costs.
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Improving OEE
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The effective utilisation of production equipment is essential if world-class customer service levels are to be achieved at minimum cost. U…
In-house / IncompanyUndergraduate / Bachelor
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Customer Service Excellence Training Course
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This course will investigate what good customer service is, how you define it and what you can do to deliver exceptional customer service. …
£199check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: 1 day workshop including lunch and a delegate workbook.
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Building a Customer Service Strategy
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An organisation's success is dependent upon the quality of service delivered to its customers. In today's market this means providing an ex…
£520warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: VAT
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Planning Information Systems (Byte Size)
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IT has powerful effects in a globally-networked world. IT-based information systems have enormous potential to enhance important business f…
E-Learning£43.33check
Provider rating: star 10 Elearn UK has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Diploma in Customer Service - Level 4
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Providing excellent customer service is important for every business that views its long-term viability. This course is perfect as it teach…
Distance learning£82.50check
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Managing Offshore Projects in India
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Recent years have seen explosive growth in the offshoring and outsourcing of services to locations throughout India. . Whether it be custom…
£550warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Service Excellence using NLP
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What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
In-house / IncompanyVocational
Provider rating: star 1 The Business NLP Academy has an average rating of 1 (out of 1 reviews)