Customer Service (Videos): Creating Customer Value
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Customer Service (Videos): Creating Customer Value
Description
Value can mean different things to different people. In order to create value for your customers, you need to define what value means in the context of providing outstanding service. During this program, you'll learn how to increase value by changing three aspects of the value equation, the benefits, costs and price. You'll learn how to set service standards that support your business objectives.Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Value can mean different things to different people. In order to
create value for your customers, you need to define what value
means in the context of providing outstanding service. During this
program, you'll learn how to increase value by changing three
aspects of the value equation, the benefits, costs and price.
You'll learn how to set service standards that support your
business objectives.
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.