Alternatives for Web Analytics: Measurement through Digital Intelligence
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Website and Google Analytics
Making the most of the web 1 DAY Aimed at: All editorial, sales and marketing people involved in promoting to and enlarging audiences for t…
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Grammar and Punctuation for Business Writing
The importance of good grammar and punctuation for business communication: The age of electronic communication has brought countless benefi…
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Developing Your Personal Impact and Building Productive Relationships
Overview Course duration: 2 days.This workshop will enable you to think differently about your day-to-day interactions, assess your own sty…
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Introduction to Customer Journey Management Workshop [ASS_CJM]
OVERVIEW A seamless, positive customer journey with touchpoints across all digital platforms engages customers and improves customer satisf…
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Customer Service (Videos): Exceeding Customer Expectations
Without a cohesive strategy, customer service is just a slogan or platitude. Using a service management model, you can institute a customer…
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Customer Service NVQ Level 4
This qualification sets out the nationally recognised standards for providing quality customer service to both your internal and external c…
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- Extra info: + VAT based on maximum of 12 assessment visits and 2 Internal Verifications
Data Science for Digital Marketing
Get ahead The amount of data produced by customers engaging with digital marketing channels provides new opportunities for marketers to lev…
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Customer Relationship Management
Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, clients and sales prospects. It …
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Customer Service NVQ Levels 2 and 3
These qualifications set out the nationally recognised standards for providing quality customer service to both your internal and external …
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- Extra info: VAT based on maximum of 6 assessment visits and 2 Internal Verifications. Level 3 - £995 + VAT based on a maximum of 6 assessment visits and 2 Internal Verifications
Digital Marketing Attribution
With the majority of companies using online marketing as a core promotional channel, there has been an explosion in big questions such as ‘…
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Excel 2007 Advanced
In this course, you will extend your knowledge into some of the more specialized and advanced capabilities of Excel by automating some comm…
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Create and manage segments in Dynamics 365 Customer Insights – Data (MB-7006) [M-MB7006]
OVERVIEW In this learning path, you practice building segments using Customer Insights - Data. The skills validated include building a segm…
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Digital Information & Asset Management
The programme provides an advanced level of theoretical knowledge and practical training to equip students to create, curate, and manage th…
Digital Skills and IT Diploma
Diploma Overview This diploma is designed to provide you with a grounding in the most popular and latest digital technologies such as socia…
Advanced Email Marketing
Email marketing is a cost-effective and highly engaging part of the digital marketing mix. It is also one of the most challenging due to th…
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- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials, lunch and refreshments.