Level 2 Diploma in Passenger Carrying Vehicle Driving (Bus and Coach)

Who is it for?

Designed for those who are employed in the bus and coach industry, the Level 2 Diploma in Passenger Carrying Vehicle Driving (Bus and Coach) enables individuals to demonstrate that they possess the professional skills, knowledge and understanding required to: work eff ectively in their roleprogress to higher level positionscontribute to the overall success and growth of an organisationplay a vital part in supporting social inclusion, tourism and local economies

Entry requirements

Applicants must be:Aged 18 or over*Employed as a bus/coach driverBenefi ts to the employerKnowledgeable, skilled, effi cient employeesImprove staff retentionGrow your own talentIncrease operational safety and fuel effi ciencyPromote cost-eff ectiveness

The course

Delivered by industry experts, the Level 2 Diploma in Passenger Carrying Vehicle Driving (Bus and Coach) covers a clear set of units which have been developed to meet the current and future skills needs of the sector. It provides learners with a nationally recognised work-based qualification, allowing them to evidence their expertise, competence and confidence to carry out a range of professional duties in line with expected high standards. The Level 2 Diploma offers a number of optional units, meaning individuals can tailor their learning to best reflect what their day-to-day job involves.Assessment methodLearners will be assessed using:Direct observationsKnowledge workbookProduct evidence Personal statementsSimulationProfessional discussionWitness testimoniesEvidence of prior learning

Progression

Work towards becoming a Team Leader, Supervisor or ManagerCertifi cate of Professional Competence for Transport Managers (Passenger Transport)

Benefits to the driver

Gain a recognised qualifi cation

Develop your technical and customer service skills

Expand your knowledge

Work safely and eff ectively in your job

Demonstrate your professional abilitie

Group A – Mandatory Units (Credits Required: Min 35, Max 35)Maintain effective working relationships with colleagues4 creditsContribute to health and safety in the work environment4 creditsProvide professional customer service6 creditsPrepare for passenger carrying journeys5 creditsProvide professional customer service to passengers with additional needs4 creditsDrive passenger carrying vehicles safely and efficiently6 creditsDeal effectively with challenging situations and passengers 3 creditsDeal with emergencies and incidents during a journey3 creditsGroup B – Optional Units (Credits Required: Min 2)Operate the passenger systems and service5 creditsShare information on the operation of the service4 creditsNegotiate and agree tour itineraries with clients2 creditsProcess fares and receive and match fare payments to tickets5 creditsManage financial transactions on coach journeys2 creditsProvide a transport service for disabled passengers6 creditsTransport accompanied luggage4 creditsTransport unaccompanied parcels4 creditsOperate a school service4 creditsDrive passenger carrying vehicles on international journeys7 credits