Appraisal Skills Training Course

The appraisal process should be an integral part of any organisation. Appraisals should drive recruitment activities, used to manage performance, set expectations and objectives, spot talent and drive training needs.

For some reason, people tend to dread appraisals. Why would this be when appraisals are a good thing? Is is because we get it so wrong that people become worried about the appraisal?

Carried out correctly, appraisals should increase motivation, increase productivity, reduce sickness and leavers.

In this course we will look at the skills and behaviours necessary to carry out an effective appraisal.

The session is very interactive with lots of discussion, role-play scenarios and an action planning session.

Prior to the session you will receive detailed joining instruction that highlight the learning objectives and what you need to do to prepare. You will also leave the course with an action plan that details how you will transfer the learning back to your organisation.

By the end of the session, attendees will:

• Understand the various uses of appraisals
• The benefits of conducting effective appraisals
• The skills required to conduct effective appraisals
• Setting and agreeing SMART objectives.

Course Content

• Responsibilities during the appraisal
• Using the appraisal to motive, drive performance and manage under-performance
• Setting SMART objectives
• Asking the right questions
• Body language and the appraisal meeting
• What to do after the appraisal.

Course Benefits

Carrying out effective appraisals can motivate staff to perform better and achieve more things. It can also help with succession planning, reducing costly recruitment of new people.

Who should Attend

Leaders, managers who need to conduct appraisals as part of a performance management process. Those interested in personal development and anyone who would like to improve their skills when it comes to dealing with appraisals.

Session Breakdown

What are Appraisals?

• What is an Appraisal?
• Why should we do them?
• What are the benefits?

Manager's Responsibilities

• What are the Manager's responsibilities when it comes to appraisals
• What skills and behaviours are necessary to conduct them effectively?

Conducting an Appraisal

• Why prepare?
• How to effectively prepare for an appraisal
• What information to gather and bring with you

Setting and Agreeing Objectives

• Why set objectives?
• What kind of objectives to set
• Using SMART objectives.

Feedback

• Where does feedback fit?
• How to give effective feedback
• What happens when feedback goes wrong

Difficult Converstaions

• How to discuss those difficult topics.