Alternatives for Customer Service & Telephone Skills

Who Should Attend Those who spend a significant amount of their time dealing with either internal or external customers on the telephone. O…

A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …

This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's an…

This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional…

A self-paced online course with 12 in-depth video lessons This course teaches you the behavioural psychology behind exceptional customer ex…

If you need to generate more leads, set up more appointments or make more sales over the telephone, then this is a 1-day must attend worksh…

√ Overview: Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma covers…

Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…

Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…

Customer Services is intended for those organisations and individuals whose jobs entail working with external and internal customers. A cus…

While telephone enquiries provide sales opportunities, one bad experience with someone on the phone may be enough reason for a customer - e…

This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is p…

This one day Customer Service Training Course will help you develop the skills to identify and meet customer needs. Learn to deliver excell…

A telephone call, counter, or home visit is frequently the only or main contact a customer has with an organisation and how the enquiry is …

Would you like to improve your customer relation skills? Are you good at customer care? Are you good at communicating with customers? Then …